We Raised $12M to scale authentic video

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Estimated Read Time: 6–8 minutes

Key Takeaways

  • Human connection has always been the key to developing relationships, 
  • Video acts as a “digital handshake,” recreating connection and familiarity in a world where physical relationships no longer scale.
  • The challenge isn’t video itself; it’s making video fast, affordable, and personal at enterprise scale.
  • Brands that use AI to amplify real, human stories will build stronger relationships than those chasing generic reach.
  • Strong relationships lead to loyalty and growth for your business.

Before Scale Came Connection

Great companies have always been built the same way: through human connection.

Before Coca-Cola was everywhere, Asa Candler handed out samples himself. Before UPS became a logistics giant, Jim Casey delivered packages by hand. Before Caterpillar scaled globally, Benjamin Holt worked directly on the machines alongside customers.

Connection came first. Scale followed.

But here’s the problem no enterprise can escape:
you can only shake so many hands.

Physical relationships don’t scale. And when the internet gave brands global reach, something important disappeared along the way. Personalization. Presence. Human connection.

Today, brands can reach millions instantly. But very few actually connect beyond surface level.

Reach Scaled. Relationships Didn’t.

The internet solved distribution. It didn’t solve human connection.

As companies grew, marketing shifted toward efficiency. One message. One campaign. One piece of content pushed everywhere. It worked for a while, but it came at a cost.

Content became louder.
Messages became broader.
Relationships became transactional.

And yet, customers never changed. They still want to feel understood. They still want relevance. They still want to believe the brand on the other side actually sees them.

That’s why so much content today is ignored. Not because it’s bad, but because it feels distant.

Authentic Video Is the Modern Handshake

Video changes the equation.

Your customers watch roughly six hours of video every day. Video consistently outperforms static content by more than 12 to 1. Not because it’s flashy, but because it carries something other formats can’t: tone, emotion, context, and presence.

Video feels human.

When done well, it doesn’t feel like marketing at all. It feels like a moment. A conversation. A handshake.

In a digital world, personalized, authentic video storytelling has become the closest thing we have to face-to-face connection at scale. It’s not just a creative advantage, it’s a business one. According to McKinsey, companies that get personalization right capture up to "40% more revenue" than those that don’t. When video feels personal, relevant, and human, it recreates the familiarity and trust of a real interaction, at a scale physical relationships could never reach.

But there’s a catch.

Video Builds Trust, But It’s Hard to Scale

Everyone knows video works. Very few teams can actually scale it.

Traditional video workflows are slow, expensive, and bottlenecked by people, tools, and timelines. So brands make compromises. One hero video instead of many conversations. One generic message instead of relevance. One-and-done campaigns instead of ongoing relationships.

The result is familiar: video exists, but it doesn’t show up often enough, or personally enough, to build a deep connection.

And trust doesn’t come from a single interaction.
It’s built through repeated, meaningful moments over time.

The Digital Handshake Needs a System

You can’t scale handshakes.
But you can scale video.

The brands pulling ahead aren’t trying to make more content for the sake of volume. They’re focused on creating more moments of relevance.

That means adapting the same story for different channels. Versioning messages for different audiences. Making content feel timely, contextual, and personal without rebuilding everything from scratch.

One piece of footage becomes many touchpoints.
One story travels further without losing meaning.

This is what the digital handshake looks like when it scales.

Where AI Actually Belongs

The real value of AI isn’t generating fake people or synthetic stories. It’s removing friction so real human stories can show up everywhere they need to.

Used the right way, AI helps teams:

  • Utilize and unlock the footage they already have
  • Adapt video by channel, audience, moment, or even 1:1
  • Move faster without flattening brand voice
  • Turn personalization into a repeatable system for your entire team

AI doesn’t create relationships.
It creates the conditions for those deeper connections to form.

From Broadcasting to Relationship-Building

The most effective brands today aren’t broadcasting louder messages. They’re building relationships at scale.

They use video to follow up, not just announce. To speak directly to customers instead of at them. To show up consistently with content that feels intentional and relevant.

This is the shift modern marketing is making:
from reach without relevance
to relevance at reach.

And that’s where systems matter.

Why AdPipe Exists

AdPipe exists to help enterprises scale relationships.

Not by replacing creativity.
Not by generating artificial content.
But by making it easy to adapt real video so it fits the channel, the moment, and the person watching.

We help teams turn existing footage into a system for authentic, personalized video at scale. Faster. More affordable. More human.

Because you can’t shake a million hands.

But with the right system, you can send a million personal videos.

The Bottom Line

The brands that win next won’t be the ones who automate the most. They’ll be the ones who took the time to prioritize human connection.

Personalized, authentic video is the digital handshake.
AI is what makes it possible everywhere.

When you combine the two, you don’t just grow reach.
You grow relationships.

And relationships are what build brands that last.

Ready to turn video into your digital handshake?
See how AdPipe helps teams scale authentic, personalized video without losing soul.

Book a demo.

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